Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Your order will be shipped within 24hrs. It should arrive to you within 2-4 days.

Email us at info@hometownmunition.com with your order number and updated address.

A tracking number will be sent to you within 24hrs of ordering

We do not store any payment information.

We only ship within the lower 48 states.

We do not ship to any jurisdictions where doing so is prohibited by local, state, or federal law. Before placing your order, please do whatever research is necessary to ensure that shipping your order does not violate any local, state, or federal laws. Hometown Munition does not ship to Alaska, Hawaii, Massachusetts,  New York CITY, or Chicago. If your shipping address is in Connecticut, Illinois, New York State, New Jersey, or Rhode Island, we will require the documentation that these states require our office to collect. If you need to send us such documentation, please e-mail it to info@hometownmunition.com.

If you need to swap an item

Returns and Exchanges

Orders may be cancelled within 24 hours. However, due to the safety of others and the nature of the product, we cannot accept refunds after the item has shipped.

Contact us at info@hometownmunition.com with your order number and what items you should have received vs what you did receive and we will sort out your order.

Email us with your order number and the correct address.

Cancellations within 24hrs are accepted. After 24hrs the item is shipped and we cannot issue a refund.

At this time we do not allow pre-orders.